Information we receive
When you contact FlexPack Scout or submit a quote request, we may receive your name, company, email address, phone number, packaging requirements, destination, files and any other information you choose to provide.
How we use it
- To respond to inquiries and help define a packaging request.
- To communicate with potential manufacturers or service providers when needed to prepare or support a quotation.
- To operate, secure and improve the website and our service.
- To comply with legal obligations and prevent misuse.
Sharing
We do not sell your personal information. We may share relevant project information with manufacturers and service providers when necessary to answer your request. Avoid including trade secrets or sensitive personal data unless it is genuinely required. We may also disclose information when required by law or to protect rights and security.
Website and technical data
Our hosting provider and standard website infrastructure may process technical data such as IP address, browser type, device data, access time and requested pages for security and delivery. If analytics or additional cookies are introduced, this policy will be updated as appropriate.
Retention and security
We retain inquiry information only as long as reasonably needed for communication, sourcing records, legal obligations and dispute prevention. No internet transmission or storage system is completely secure, but we take reasonable steps to protect the information under our control.
Your choices
You may ask to access, correct or delete personal information we hold, subject to applicable law and legitimate retention needs. Contact quotes@flexpackscout.com.
International processing
Because sourcing can involve businesses in multiple countries, information may be processed outside your country. By submitting a sourcing inquiry, you understand that relevant information may be shared internationally to respond to it.
Changes
We may update this policy as the service develops. The effective date above shows the latest published version.
This general policy should be reviewed by qualified counsel as the business, tracking tools and target markets develop.